Shipping policy

📦 Processing Time

All orders are processed within 2–4 business days (Monday–Friday).
Please note: During new drops or promotions, processing may take slightly longer due to high order volume.


🇺🇸 Domestic Shipping (U.S. Only)

We currently ship within the United States only.

Shipping rates are calculated at checkout based on your location and preferred shipping method.


🚨 Important Notes

  • Aura Miami is not responsible for lost, stolen, or delayed packages once marked as delivered by the carrier.

  • Please ensure that your shipping address is correct before placing your order—we cannot reroute packages after shipping.

  • If your package is returned due to an incorrect or undeliverable address, a re-shipping fee will apply.


📬 Tracking Your Order

Once your order ships, you’ll receive a confirmation email with a tracking number.
Please allow 24–48 hours for the tracking link to update.


🛍 Local Pickup / International Shipping

At this time, we do not offer local pickup or international shipping—but we’re working on it! Stay tuned via @auramiamiofficial.


đź“© Questions?

We're here for you.
Email: info@aura-miami.com
Instagram DM: @auramiamiofficial